As the United Kingdom prepares for a four-week lockdown, the countries biggest low-cost carrier, easyJet, has announced cancelations on several of its routes. Rather than operating what it assumes will be near-empty aircraft during November, the London Luton Airport-based airline has decided to ground aircraft.
One of the cancellations affects easyJets 5hr 40min flight from Manchester Airport (MAN) to Sharm El Sheikh International Airport (SSH) on the Sinai Peninsula. The MAN to SSH is easyJets longest flight and could see holidaymakers stranded in Egypt.
According to Britains’ Independent newspaper, UK holidaymakers already in the Red Sea resort have not been informed of how they need to make their way home on other airlines. The airline’s email to holidaymakers in the Egyptian resort failed to clarify their entitlement to be routed home on other airlines.
easyJet sent mails to its customers in Sharm El Sheikh giving them the following three options:
- Switch to another flight for free. You can change onto any easyJet flight yourself via Manage Bookings
- Accept an easyJet voucher
- Get a refund
One family who contacted the Independent about what was going on said they were under the illusion that they would need to stay in Egypt until easyJet resumed flights.
“We have been told to rearrange the flight, but the next one is in December,” they said.
“Where do we go from here? Surely there is a responsibility to repatriate?”